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SMART MATRIX TECHNICAL SERVICES LLC

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About Smart Matrix Technical Services LLC

Smart Matrix Technical Services is the UAE’s leading provider of Security systems, Home cinema solutions, Home automation, Building management systems (BMS), and ELV systems. We offer innovative, reliable, and customized smart home solutions to enhance security, comfort, and energy efficiency for homes and businesses across the UAE.

             We established in the year 2013 in Dubai, focus to be a service provider of – Electronic Security Systems, Home Automation Systems, IT & Communication Systems, SMATV System & Structured Cabling works with a qualified, experienced & certified team. We are an approved Security Systems Integrator SIRA, Dubai municipality, DU, Etisalat , Telecommunications Regulatory Authority - TRA

Our Vision

At Smart Matrix Technical Services LLC, our vision is to be a pioneer in delivering innovative security systems, home automation, home cinema, building management, and ELV solutions. We aim to promote smart living by integrating sustainable green concepts, energy efficiency, and eco-friendly lifestyles, creating a smarter, safer, and more sustainable future.

Our Mission

At Smart Matrix Technical Services LLC, our mission is to add value for customers while helping our team realize their dreams. We are dedicated to achieving goals within scheduled timeframes, always prioritizing quality and exceptional service. Through efficient and on-time delivery, we strive to improve productivity, reduce costs and efforts, and minimize risks.

Green Building 

Aligned with UAE Vision 2021, Smart Matrix Technical Services LLC is dedicated to promoting sustainable development while preserving the environment. Our projects focus on advancing green growth plans, striving to achieve a perfect balance between economic and social development, contributing to a smarter, greener UAE.
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Why choose us

At Smart Matrix Technical Services LLC, our primary aim is to deliver the highest level of service, ensuring complete customer satisfaction. We are committed to our Customer Care Policy, striving to make every interaction positive and rewarding.

  • Honesty, fairness, and respect guide how we deal with customers.

  • We continuously develop our team's expertise and skills to maintain excellence.

  • Our approach is efficient and effective, ensuring timely and reliable service.

  • We listen to feedback, respond promptly, and take action to improve.



Quality Statement

At Smart Matrix Technical Services LLC, our Quality Control Policy ensures that all products and services comply with quality plans and contract requirements. To achieve this, we have developed a comprehensive quality control plan, aligned with international and local quality standards.

Our commitment includes:

  • Efficient and on-time delivery to meet project deadlines.

  • Improved productivity through streamlined processes.

  • Top-quality delivery processes that ensure excellence.

  • Cost and effort reduction for better resource management.

  • Minimized risk through proactive quality assurance.


Safety Statement 

At Smart Matrix Technical Services LLC, safety is our first priority, and we maintain a zero-compromise approach to ensure the well-being of our employees, clients, and stakeholders. Our in-house Safety Manual outlines essential safety practices that every team member must follow.

Key aspects of our safety policy include:

  • A dedicated Safety and Loss Prevention Department, led by our Safety Officer.

  • Continuous development and implementation of new safety standards.

  • Promoting a culture of safety awareness and risk prevention across all levels.